1. Treat everyone with respect and dignity.
2. Be empathic.
3. Be a good listener and encourage others to talk about themselves.
4. Make others feel good about themselves by giving them sincere ,specific , and timely praise.
5. Avoid personal attacks.
6. Admit your mistakes.
7. Seek out the good in others and accept them as they are.
8. Ignore minor irritations and trivial issues.
9. Creat win-win relationships.
10. Speak positively of others or not at all.